FAQ

What is Ice Chips?

Unique in the world of skating, Ice Chips is the longest running ice show in the world. The show is a celebration of skating by members of The Skating Club of Boston, featuring performances by children, adults, teams, and some of the greatest skating champions in the world. Find out more about the history of Ice Chips.

How can I purchase Ice Chips tickets?

Tickets can be purchased online or at the The Skating Club of Boston Box Office. For more information click here.

Security Searches and Metal Detectors

To help ensure the highest level of safety and security, all Arena Guests, employees, and vendors are subject to security searches and a courtesy screening, which may include metal detection devices.

Parking and Venue Information

Parking opens 90 minutes prior to the start of each show and doors open to audience members 1 hour prior to the start of each show.

Entrances for VIP experiences open as designated on your VIP experience package.

Directions and parking information can be found here.

Smoking

Guests are not allowed to smoke inside the building. For the safety of guests and for the health and comfort of others, there are no areas designated for smoking outside of the rink. Electronic cigarettes are prohibited.

Alcohol

Guests are prohibited from bringing alcoholic beverages into the arena.

Photo & Video Policy

Flash photography and video camera lighting are prohibited as they can be harmful to the show’s performers.

Personal photography and video recording, with small personal devices, is allowed from spectator seating areas. Read the full policy.

Prohibited Items

Items that jeopardize the safety, viewing, listening pleasure, or enjoyment of other guests are prohibited. Items not allowed into the Performance Center include but are not limited to: alcoholic beverages, outside food or beverages, bottles or cans of any type, coolers, containers, weapons or firearms, fireworks, illegal substances, bullhorns, noisemakers, confetti, beach balls or other inflatable items, Frisbees, laser pointers, back packs, bags larger than 12x12x6, large banners, sticks or poles, folding chairs, stools, skateboards, and roller blades, etc. Arena management reserves the right to remove any items it deems a violation of its building policy and security guidelines. No check-in services are available for prohibited items.

Food and Beverages

Outside food and beverages are not permitted into the rink. The Performance Center offers a variety of food and beverages at the concession stands.